Terms & Conditions

O V E R V I E W

OSOboutique is the trading name of OSOsilver LIMITED

This website belongs to OSOsilver LIMITED. Please take the time to read carefully the following terms and conditions. By using this website you agree to be bound by the following terms and conditions of use, which together with our Privacy Policy governs OSOboutique's dealing with you in relation to this website. If you do not wish to be bound by these terms and conditions of use, you should not use this website. We advise you to print a copy of our Terms and Conditions for your information.

Alteration of Terms and Conditions of Use

OSOsilver LIMITED reserves the right, at any time, to modify, alter, amend or update these terms and conditions of use and you agree to be bound by such modifications, alterations, amendments or updates

Making a purchase

Making a purchase could not be easier - just browse our online collections, click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few simple details that we need to be able to satisfy your purchase. In the rare occasion that an item does not display a price or you are unable to make your purchase, please  email us at hello@osoboutique.co.uk where one of our team will be happy to help.

Tax charges
VAT at the the current rate has already been included in all of our prices. 

Payment by Credit Card

Our secure e-payment processor does not disclose credit card details to us. Digital signatures are used throughout the system in order to ensure that transactions arriving at a gateway are from an identifiable merchant, and that any information passed back to the merchant is from a SHOPIFY PAYMENTS gateway. 

Each signature uniquely identifies its source. Gateways also communicate with each other and with the control system using such digital signatures. In the event that a merchant's digital signature becomes a security risk (e.g. if their server is stolen), the appropriate signature will be immediately revoked and will no longer function within the system.

SHOPIFY PAYMENTS is the official Certification Authority (root CA) for these signatures.Please note we can only take payments in Pound Sterling. Where a customer requests delivery to an address other than the credit card statement address, we reserve the right to delay or cancel dispatch until the delivery address can be verified. 

Remittance terms
If we are unable to fulfil your order we will ensure you receive a full refund. Backordered items are not charged until they are posted.

Encryption
All communications within the system are strongly encrypted using 2048-bit RSA encryption with variable 168-bit session keys (i.e. each transaction uses a new key). This is significantly (many billions of times) more secure than standard browser SSL security provided by, e.g. Internet Explorer. SHOPIFY PAYMENTS encryption is also much more secure than that specified for the SET (Secure Electronic Transaction) protocol.